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This three-part series focuses on meeting managing the performance of employees.

Areas of focus include:



*The Supervisor as Performance Manager

*Interviewing and Selecting Employees

*Systematic Approach to Problem Solving


Cost is $375 per person which includes lunch and all course materials.  Register two participants, get one free!

For more information, contact Diane McAloon at 610-285-5066 or dmcaloon@psu.edu

Course Breakdown by Module

Week 1 Managing Performance

Setting Expectations

Observing Performance

Key Theories of Motivation

Providing Effective Feedback

Week 2 Screening, Interviewing and Selection

Processes for Finding The Best Fit

Legal and Regulatory Considerations

Guidelines for Effective Interviewing and On-Boarding

Week 3 Effective Problem Solving and Decision Making

Processes for Making Decisions

Tools to Define and Analyze Problems

Alternatives, Solutions, Follow-Up