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This three-part series is an excellent opportunity for the newly appointed supervisor as well as for those who have recently moved into a supervisory position. 

Areas of Focus Include:

*Strategic Concepts of Supervision connected to Mission and Vision 

*Setting High Level Performance Standards and Expectations

*Understanding the Importance of Work Relationships                        

*Cultivating Trust, Collaboration and Innovation

*Integrating Various Communication Tools of the 21st Century               

*Empowering Problem Solving and Creativity

Dates: TBA
Times: TBA
Location: PSU Lehigh Valley Campus 2809 Saucon Valley Rd Center Valley, PA 18034
Cost: $375 per person. Register 2 Participants Receive 1 Free!


Course Breakdown by module

Module 1 Supervisory Roles and Responsibilities

Organization Mission, Vision, Values

Your Supervisory Leadership Style

The Importance of Leadership

Leadership Expectations and Challenges

Setting Strategic Direction

Delegation and Empowerment

Module 2 Organizational Communication at All Levels

Today's Communication Process

Communication Tools

Gaps and Silos

Transparency

Organizational Communication Plan

Module 3 Building Relationships Through Effective Leadership

Impact of Positive Relationships

Building Trust

Your Leadership Interpersonal Style

Adjusting to Different Styles

Strengthening Relationships

Action Plans