This three-part series is an excellent opportunity for the newly appointed supervisor as well as for those who have recently moved into a supervisory position.
Areas of Focus Include:
*Strategic Concepts of Supervision connected to Mission and Vision
*Setting High Level Performance Standards and Expectations
*Understanding the Importance of Work Relationships
*Cultivating Trust, Collaboration and Innovation
*Integrating Various Communication Tools of the 21st Century
*Empowering Problem Solving and Creativity
Dates: TBA
Times: TBA
Location: PSU Lehigh Valley Campus 2809 Saucon Valley Rd Center Valley, PA 18034
Cost: $375 per person. Register 2 Participants Receive 1 Free!
Course Breakdown by module
Module 1 Supervisory Roles and Responsibilities
Organization Mission, Vision, Values
Your Supervisory Leadership Style
The Importance of Leadership
Leadership Expectations and Challenges
Setting Strategic Direction
Delegation and Empowerment
Module 2 Organizational Communication at All Levels
Today's Communication Process
Communication Tools
Gaps and Silos
Transparency
Organizational Communication Plan
Module 3 Building Relationships Through Effective Leadership
Impact of Positive Relationships
Building Trust
Your Leadership Interpersonal Style
Adjusting to Different Styles
Strengthening Relationships
Action Plans
Continuing Education
2809 Saucon Valley Road
Center Valley, PA 18034-8447
Phone: 610-285-5000
Fax: 610-285-5256
DIRECTIONS TO
CENTER VALLEY
CAMPUS
The Penn State Center
@ Overlook Park
445 Hanover Avenue
Allentown, PA 18109
Phone: 610-841-5330
Fax: 610-841-3310